Frequently asked questions

Group buying means many people buying the same product together. The more people join, the bigger the order, so the price drops. On EksatheKini every deal has price steps — as bookings grow the price moves to the next step, and when the deal ends everyone pays the same final lowest price.

Yes. EksatheKini is an online shopping site (e-commerce website) in Bangladesh, but unlike a normal online store with fixed prices, the price falls as more people buy together. We deliver to your door anywhere in Bangladesh by courier.

Open a live deal, verify your mobile number, type your address and send a small booking amount by bKash, Nagad or bank with the TrxID. The final price is set when the deal ends; pay the rest in cash on delivery.

No. Even if only one person orders, it is delivered. More buyers only make the price lower.

Yes. You only send a small booking amount first and pay the rest to the courier when the product arrives. Trusted buyers often need no booking amount at all.

Inside Dhaka and everywhere in Bangladesh by courier. The delivery fee is worked out from the product weight and your address and shown before you book — no hidden costs. Several items in one cart ship as one parcel with one delivery fee.

Post it on the “Request a product” page. When enough people want the same thing, we open a group-buy deal for it.

It holds your spot and stops fake orders. It is taken off the final price.

Yes, the booking amount is refunded by bKash/Nagad as the terms describe. If we cancel an order, you get everything back.

Yes, until the parcel is with the courier — from the “My orders” page or by asking in chat.

Each deal has a per-person limit so everyone gets a chance. Within it, use “Buy more” after booking to add pieces.